Track your order

FAQs

Orders are shipped within 1-3 business of when you placed the order. For free standard shipping, orders are expected to arrive within 3-7 business days. We also offer expedited 2-day shipping.

As soon as your order is shipped, we will email you a shipping confirmation with your tracking number. Please note that it often takes carriers 24-48 hours to update the tracking information in their system.

You can return Ten Little brand items within 30 days of your order, as long as they’re unworn, unwashed, and in their original packaging, for a refund or store credit. Stickers, books, and anything marked FINAL SALE aren’t eligible.

Returns are $8, deducted from your refund or store credit. Ten Little Members return for free, and you can add Checkout+ for $1.98 to your order at checkout to cover your return in advance.

Exchanges are always free.

For items that are shipped directly from some of our partner brands, please refer to the Shipping & Returns section on the product page as return windows may vary. To start a return, please reach out to us hello@tenlittle.com.

If you believe you have received a damaged or defective product, please reach out to us at hello@tenlittle.com.

You can visit our Returns Page to start your return. We must receive your return within 30 days of the order date. Please allow 5-7 business days for us to process your refund.

You can exchange your order by visiting our Returns Center and initiating your exchange. Exchanges are always free.

You can exchange for a different size or color of the same style, or pick a new style. If the new item costs more, you’ll pay the difference. If the new item costs less, we’ll refund you the difference.

We offer Instant Exchange, which places your new order right away while you send your original item back – no need to wait for your return to arrive at our warehouse! Please note that if your original item is not mailed back within 14 days, your original form of payment will be charged.

If you prefer, you can also start a standard exchange. In that case, we’ll ship your new order once your returned merchandise has been mailed back to us. Please note that we cannot guarantee inventory availability until this time.

Please email us at hello@tenlittle.com and we would be happy to assist you.

For press and partnership inquiries, please email press@tenlittle.com.