You can return all Ten Little brand items, except stickers, books, or things noted 'FINAL SALE' for free within 14 days of your order. You can visit our Returns Page to start your return. We must receive your return within 14 days of the order date.
For items that are shipped directly from our partner brands, please refer to the Shipping & Returns section on the product page as return windows may vary. All items must be unworn, unwashed, and the original packaging must be intact.
If you believe you have received a damaged or defective product, do not initiate a return. Please reach out to us at hello@tenlittle.com.
You can exchange your order by visiting our Returns Center and initiating your return. Please note that we will not ship out your exchange order until your returned merchandise has been mailed back to us, and we cannot guarantee inventory availability until this time.
If you’re looking for a quicker option, you can either set up an instant exchange or start a return on the original order and place a new order. Please reach out to us at hello@tenlittle.com if you have any questions!
You may need a larger size in Ten Little shoes compared to mass brands, as our molds are made custom. We recommend using our Size Guide, where you can download our Printable Fit Finder, take our Fit Finder Quiz, or view our Size Chart to determine your child’s best size in Ten Little.
Kids grow fast! While each child is different, they usually grow half a size every 2-4 months based on their age. If you’ve purchased from us in the past, we will use our algorithm to predict when your child will need to size up and send you a personalized reminder via text.
Standard shipping is always free for orders above $75 within the continental US! For orders below $75, there is a $9.99 standard shipping fee.
For Alaska and Hawaii, we offer standard paid shipping options starting at $9.99.
The Ten Little Membership Program is an annual membership that guarantees savings! We are excited to offer our Ten Little Members the following perks:
- Preferred pricing: 10% off all products (excluding bundles, gift cards, and $39 membership price), auto-applied at checkout when using the email associated with your membership. All brands on Ten Little, including those that are usually excluded from promotions, are exclusively eligible for our membership program discount. - Free standard shipping: No minimum purchase amount required; available for shipping to the 48 contiguous states. - Exclusive access: Early access to certain product launches, content, and sales. - Savings guaranteed: If you don't make your annual membership fee in savings, please email us at hello@tenlittle.com and we will credit you the difference.